EOS has stockists in Australia, New Zealand and Canada. To find your local boutique, visit our Store Locator here.

Register an account with us here. By registering, you can choose to receive news and promotional updates, as well as check out faster, view your order history, and create a wishlist. 

You can also subscribe to our newsletter and receive exclusive access to promotions, new arrivals and more exciting updates. Read our Terms & Conditions.

Log into the email account supplied at the time of placing your order and you will see an email from EOS Footwear. This email will let you know that we have received your order and that it is being prepared for dispatch. It will contain the date of your order, shoes purchased and order number for your reference. Please note it may take 5 minutes for this email to reach your inbox.

Upon confirmation, your order will require several days to reach you. Tracking of your parcel can be done through your EOS Footwear account or with the tracking number provided in the EOS email. Monitor its progress as it heads your way.

Please click here to complete your returns request. Click here to follow the instructions on how to return your order to us. 

Please refer to our return policy to confirm your eligibility for return.

Once the return is received, an email will be sent to notify you. Refunds or exchanges will be arranged promptly, within 10 days of goods receipt.

We ship on selected countries all over the world:

Oceania: Australia & New Zealand

Europe: UK, Ireland, Andorra, France, Germany, Italy, Monaco, Netherlands, Norway, Spain, Sweden, Switzerland, Austria, Belgium, Hungary, Portugal, Ukraine, Romania, Russian Federation, Serbia, Slovakia, Denmark, Estonia, Greece, Bosnia, Bulgaria, Croatia, Czech Republic

Asia: China, Hong Kong, Japan, South Korea, Malaysia, Singapore, Taiwan, Thailand, Vietnam, Indonesia, Bangladesh, Brunei, Cambodia, Macau, Myanmar, New Caledonia, Pakistan, Philippines, Sri Lanka.

Click here to see the list of delivery countries and estimated delivery times.

Shipping costs will apply, and will be added at checkout. Read more here.

All styles on eosfootwear.com are shown in European sizes. Our size chart can be found on each of our product pages or you can download our size chart here. Please note sizing charts are an indication only and sizing may vary from style to style.

Unfortunately, there is no universally accepted sizing, so the most accurate way to find your European size is by measuring your foot.

EOS Footwear focuses on simplicity and clarity. Images strive to accurately showcase the shoes, minimising surprises upon delivery. Online color choices closely resemble the actual shoes, though slight variations may be observed due to monitor or browser settings.

Just like your favourite leather jacket, our shoes are designed and made to age effortlessly, wear after wear, requiring little attention.

Creams and waxes can be used to maintain your shoes original suppleness. Please test on a discrete area first to ensure you’re happy with the result. Find our recommendations depending on your leather shoes here.

Read our blog for more tips on leather care.

Our products are frequently in high demand and may sell out quickly. To ensure you don't miss out, consider subscribing to our back in stock notifications. You will receive an email alert once the product is available again.

Yes, you can! Go to the product you wish to purchase, click the 'get notify' button for an out-of-stock size or colourway. Once you sign up, you will be notified once the product has become available.

Occasionally we adjust the pricing on items. Unfortunately, we do not offer a price guarantee, therefore we are not able to provide a partial refund for an item that goes on sale after you’ve purchased them.

One card multiple choice! Gift cards are delivered by email and contain redemption instructions.

You can purchase a EOS gift card here.

Protecting your personal and order information is a priority at EOS Footwear. We want you to be able to order from us with total confidence.
Our eCommerce system uses a secure transaction environment. We use the latest Secure Sockets Technology (SSL) available to ensure your information is safe and secure at all times. SSL is an industry standard which is used by all the major eCommerce sites on the Internet. It works by encrypting the details which you enter on our website, preventing the information being intercepted by an unauthorised party. We do not store any payment details in our database. Click here to read our Privacy and security page.

Payment options at EOS Footwear include VISA, MasterCard, & American Express, PayPal, Google Pay & Apple Pay. Additionally, Zip Pay & Afterpay are available for your convenience (click here for more details).

Yes, we offer 14 day returns on all items (except on items on final sale). Read more about our Return Policy.

As soon as we receive your return back into our warehouse, you will receive an email confirmation. Please allow 3-5 business days for our team to process your return.